DO YOU SHIP TO MY COUNTRY?

• We ship worldwide.

WHEN WILL I RECEIVE MY ORDER?

Delivery times vary based on the item:

• Ready to deliver items would take 1 to 3 days be delivered in Kuwait, 4 to 8 days Internationally.
• Pre-order items would take 5 to 10 days to be delivered in Kuwait , 10 to 12 days Internationally.

WHAT IS YOUR RETURN POLICY?

• We do not accept returns nor exchanges for our made-to-order items and final sales items.
• Ready to deliver items could be returned or exchanged with in 24 hours of the time of delivery other wise return won't be accepted.
• Ready to deliver items that have been fixed as the client request can't be returned or exchanged.

• For internationally return for "ready to wear items" kindly contact us by our email: byhissa@gmail.com with in 24 hours of receiving the shipment or through direct message in our instagram account  @by.hissa .
• Return charges will be on the customer responsibility . 
• " All returned or exchanged items must be unwashed, unworn, and undamaged, with all tags attached " .